Using Service Training to Empower Baristas

Baristas undergo weeks of training before serving coffee drinks—why companies should allocate the same resources to training for service and hospitality.
by RJ Joseph | March 2, 2023

Training For Efficiency Starts From the Ground Up

Efficiency is the main ingredient to a thriving cafe—yet also one of the most challenging concepts to teach. Here’s how to start incorporating efficient practices and teaching them to your staff. 
by Miranda Haney | October 26, 2022

How to Write a Great Barista Job Description (Examples + Template)

From scant descriptions to full-length novels, barista job postings can vary wildly. Here's what every job description should include, along with a free downloadable template.
by Anne Mercer | October 7, 2022

Is a Living Wage Valuable—Or Even Viable For The Coffee Industry?

The discourse around the United States federal minimum wage has fueled debate for nearly a hundred years. But many coffee workers are calling for more than the minimum and seeking a living wage for…
by Valorie Clark | October 5, 2022

What You Need to Know About Common Café Injuries

How cafés can protect their baristas and prevent workplace injuries.
by Regan Crisp | May 4, 2022

Hiring Good Managers: How To Empower Your Staff and Learn To Step Away

Identifying, training, and empowering a potential manager is vital to the health of your café.
by Kerry Miller | May 2, 2022

5 Ways to Create a Safer & More Productive Café Space

Ensuring that café spaces stay safe and productive requires more than just good intentions.
by RJ Joseph | April 29, 2022